Return & Exchange Policy

We are proud of the high-quality products that we offer, however, we understand that there may be a case in which you need to return or exchange your order and we are more than happy to accommodate returns and exchanges of unopened items that have not been used. We are happy to offer a 30-day return policy on all unopened or defective products. We will refund original price of the product within 30 days of purchase. Shipping, delivery and processing fees are non-refundable.

 

Discount codes can NOT be combined, any product purchased with a discount code and returned or exchanged will be so at the discounted price.

For returns and exchanges please contact info@gaiaprovidesllc.com. 

Please include your order number in the subject line and an email note of the reason for your refund or exchange.

You must return your item to: 

Gaia Provides LLC

P.O. Box 31753

Tucson, AZ 85751

Once we receive your package or tracking number, we will contact you to confirm your refund or exchange. We will do our absolute best to make sure you are satisfied with your order and service.

Order Changes & Cancellations: In an effort to get you your product as soon as possible, orders are processed for fulfillment within 1-3 business days after they are placed.  Order cancellation or change requests must be made within 24 hours or less, after the order is placed, otherwise the order will be shipped. If your order has shipped and you would still like to exchange or return your item, a restocking & processing fee of $5 per order will be charged. Customer is responsible for shipping fees on all return or exchanges. Shipping is non-refundable on any return.